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Shipping Policy

Important announcement!

From January 2026 our shipping day will be changing to Wednesday's!

If you've got to this page chances are you've already read our 'About us' page and you'll know that I am running this outfit in my "spare time", without much time on my hands. Shipping is done as quickly as possible subject to the follow conditions:

(All the below is meant in good humour, enjoy!)

I am very sorry but I do not have the ability to teleport your parcel to you, if you want your parcel yesterday, or even tomorrow, that’s just not going to happen.

I am not on the internet 24/7, nor am I able to contact the courier after hours, or on the weekend.

All parcels are shipped on Tuesdays Wednesdays, only, I live 45-60minutes drive from the courier depot so can only go once a week (have you seen the price of gas!?).

The courier suggests 1-3 business days to deliver to urban areas, if you are rural please add 2 business days extra for delivery.

Weekends are not business days. Neither are public holidays.

Reorder food 2 weeks before you need it so it arrives in plenty of time; It’s not my fault if you order late and run out, but, if you do order late and are running low let me know and I will do my best to bump your order up the dispatch list if I happen to be making an extra trip to town ;)

Most non-food items can be made to order so can be customised. Customised orders may take a little longer to deliver.

Average parcel delivery time is 3-10 working days post receipt of payment.

All items are sent by signature required courier, we use Pass The Parcel.

Our courier only delivers to 'mainland' North & South Island street addresses, if you want delivery to an offshore island let me know and I can get you a shipping price from an alternative courier.