Shipping Policy

If you've got to this page chances are you've already read our 'About us' page and you'll know that I am running this outfit in my "spare time", without much time on my hands. Shipping is done as quickly as possible subject to the follow conditions:

(All the below is meant in good humour, enjoy!)

I am very sorry but I do not have the ability to teleport your parcel to you, if you want your parcel yesterday, or even tomorrow, you’ll have to look elsewhere.
I am not on the internet 24/7, nor am I able to contact the courier after hours or on the weekend.
I do my best to get all parcels out my door within 48 hours.
The courier suggests 1-3 business days to deliver to urban areas, if you are rural please add 2 business days extra for delivery.
Weekends are not business days. Neither are public holidays.
Reorder food 2 weeks before you need it so it arrives in plenty of time; It’s not my fault if you order late and run out, but, if you do order late and are running low let me know and I will do my best to bump your order up the dispatch list.

Most non-food items are made to order so can be customized. Customised orders may take a little longer to deliver.

Average parcel delivery time is 3-10 working days post receipt of payment.
All items are sent by signature required courier, we use Pass The Parcel.
Our courier only delivers to 'mainland' North & South Island street addresses, if you want delivery to an offshore island let us know and we can get you a shipping price from an alternative courier.